Privacy Policy
This Privacy Policy explains how Luxa Kerala Voyages ("we", "us", "our") collects, uses, shares and protects your information when you use our website and enquiry services.
1. Information We Collect
We collect information you give us, such as your name, email address and phone number when you send an enquiry or contact us. We also collect some information about your device and how you use our website through cookies and similar technologies.
2. How We Use Your Information
We use your information:
- To reply to and follow up on your enquiries
- To send booking confirmations and trip updates
- To improve our website and services
- To send offers, where you have agreed to receive them
- To meet our legal obligations
5. Data Retention
We keep your information for as long as we need it to provide our services and meet legal obligations, and then delete or anonymise it.
6. Your Rights
Depending on where you live, you may have the right to access, correct, delete or export your personal information, and to object to or limit how we use it. Contact us through our Contact page to use these rights.
7. Security
We take reasonable technical and organisational measures to protect your information, though no method of sending or storing data is completely secure.
8. Changes to This Policy
We may update this policy from time to time. Any changes are posted on this page.
9. Contact Us
Questions about this policy can be sent through our Contact page.